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The Disraeli Room is a hub for new ideas, commentary and analysis. ResPublica's blog is named after the great reforming Prime Minister of the nineteenth century, Benjamin Disraeli, and welcomes contributions from across the political, academic and professional spectrum.
To date, reputation has not been a significant factor influencing consumer behaviour in financial services. In other words, despite the real growth of fines and stream of bad press, consumers aren’t voting with their feet, and reputation has not significantly impacted the bottom line of leading financial organisations.
Perhaps the headline figure of my postgraduate research at Richmond University in London, is 51% of Londoners do not help the homeless on the streets or through a charity. This is somewhat understandable given those who wish to live and work in the capital might feel they have their own financial hurdles.
It is brave to speak of beauty. It is doubly brave to do so in a public policy context, where there is suspicion of abstract notions, and where austerity can push aside almost all impulses other than immediate utility.
During the last few years, we have seen an unprecedented number of scandals involving the most prominent institutions, across the World and all the industrial sectors. These scandals have contributed to global crises affecting millions.
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