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'Delivering' the Big Society

Our Society Founder Julian Dobson argues that "you can't use a hierarchy to create a network"

Ive lost count of the number of times Ive heard people close to government talk about ˜delivering the big society. The latest namecheck goes to government adviser Nat Wei, quoted in the press release announcing the successful bidder to run the training programme for community organisers:

˜Getting well trained people out into communities to help mobilise and facilitate is an essential step towards delivering the Big Society on the ground.

There is something both deeply revealing and depressingly wrong about the language here. It may sound insignificant, but its the lingo of Whitehall and Westminster, the discourse of top-down government that assumes policy initiatives will be initiated within the usual circles of power and influence and systematically ˜delivered to the likes of you and me.

Ive even heard officials talking about ˜delivering localism, as if its something that could be packaged up like Amazon parcels and ferried around the country in fleets of vans emblazoned with appropriate logos.

Im all for localism. I think we need solutions to our economic, social and political problems that are rooted in the aspirations, abilities and assets of local communities. Im not against the big society idea either, although Id challenge some of the political baggage that accompanies it - the belief that the state is the problem and shrinking it is the solution, and the assertion that Britain is broken, which locks us into a deficit model of community action.

Getting well trained people into communities to help mobilise and facilitate is a good idea. Enabling people within communities to do that work is even better. The problem is to specify at a central level what the form and the outcomes of that mobilisation and facilitation will be.

That, to my mind, is where big society has fallen on its face. Linking it with the governments least popular policies - selling forests, slashing local government funding and imposing a reorganisation of the NHS that only a handful of people believe in - has helped to turn it into a PR disaster. But we need to avoid dumping the best of the big society ideas along with the label.

As Nat Wei argues on his blog, we cant turn the clock back: even the most Keynesian of commentators recognise that the deficit must be addressed one way or another, and the economy faces huge and growing pressures from climate change and demography. So if we need a stronger society, how do we go about it?

My contention, along with friends and colleagues who have helped set up the Our Society network, is that we need to trust society to find solutions to its problems. Not only do we need to: its the best hope we have. This chimes with Ian Birrells view that we have to strengthen the civic institutions that lie between the individual and the state. But that strengthening must happen on our own terms, not by government imposing a vision or ˜delivering a policy.

So our assertion is that the ideas and contributions of individuals and local organisations are as valid as those of think tanks and ministers. We think society should determine the nature of government, not that government should sell or impose a view of society (and that might mean that we want government to protect public services and act as the steward of our environment rather than seeking to offload responsibilities or create a free-for-all for private bidders). We believe a bigger, better society will emerge from our combined efforts and interests.

David Cameron talks a lot about giving away power. But devolution starts with a state of mind: those who take decisions in the usual places, surrounded by the usual people, are highly unlikely to give us the unusual. You cant use a hierarchy to create a network.

At the core of our thinking at Our Society is that networks are the key to a stronger society. Most of the UKs population lives outside London: why make most of the decisions that affect them inside London? Our core group comes from unfashionable places like Mansfield, Huddersfield and Sheffield: we arent arguing that government should move to Mansfield, but that the voices and expertise and hopes of all these places - and Driffield, Petersfield and Anfield, for that matter - should be at the heart of our future.

Social technologies and connections allow us to create alternative nodes of power and expression in a way that hasnt happened before, and to start bypassing traditional gatekeepers. By linking these tools with the depth and strength of community action and involvement throughout the country, we can find different ways to pursue common interests, tell our stories and build bridges.

The other point about networks, as Clay Shirky argues, is that the involvement of a large number of people who make very small contributions actually makes the network stronger, not weaker. The inefficiency within a hierarchy of opening the door to relatively unproductive people becomes a source of strength and opportunity within a network. People buy into the proposition on their own terms and in ways they feel comfortable with, not because they are hectored and lectured by people telling them they should do more.

Our Society isnt here to supplant existing organisations and networks, but to find ways to knit them together and link them with the many people who are outside all networks. We have been inviting ideas and suggestions (something that didnt happen in the development of the big society narrative) and are looking at how to turn them into practical, helpful ways of supporting social action.

Of course this may fail too. It is certainly fragile - what weve done so far has been to form a loose, unresourced network of about 350 people. But its enough of a start to reveal an appetite for a more open approach to engagement with the ideas behind big society, a set of issues that people would like to engage with, and a wealth of knowledge rooted in real experience.

It might be just whats needed to rescue the big society: an open forum where people can pitch ideas, share innovation without it being considered a particular groups intellectual property, learn from each others mistakes and successes, and be themselves without having to modify their language to fit the political dialogue of the day. Governments and their ideas come and go: communities are in for the long haul, and we need forms of support and bridge-building that work with the grain of their efforts instead of trying to keep up with policy fashion.

Julian Dobson is a one of the co-founders of the Our Society network.

Comments on: 'Delivering' the Big Society

Gravatar Update 03 May 2011
BIG SOCIETY UPDATEr/>3 May 2011 Last updated at 17:50r/>r/>Plans to outsource public services 'scaled back'r/>James Landale By James Landale Deputy Political Editor, BBC Newsr/>Francis Maude The documents detail a meeting between Cabinet Office Minister Francis Maude and the CBIr/>r/>r/>The government is scaling back plans to use the private sector to deliver public services, the BBC has learned.r/>r/>Leaked documents suggest ministers have decided the "wholesale outsourcing" of public services to the private sector would be politically "unpalatable".r/>r/>Ministers instead want to use more charities, social enterprises and employee-owned "mutual" organisations.r/>r/>Outsourcing was meant to be a key part of the government's drive to cut costs and reduce the UK's budget deficit.r/>r/>The shift in policy will raise questions about whether the government can make the savings it has promised - or deliver the services it is committed to - just by using charities and mutuals.r/>r/>The change will also raise questions about whether the Conservatives are bowing to Liberal Democrat pressure to focus more on delivering public services locally rather than privately.r/>r/>The government's plans will be unveiled in the long-delayed Open Public Services White Paper which is expected to be published later this month.r/>Continue reading the main storyr/>“Start Quoter/>r/> The government was not prepared to run the political risk of fully transferring services to the private sector”r/>r/>End Quote Note of a meeting between Cabinet Office Minister Francis Maude and CBI director John Cridlandr/>r/>The aim of the reform is to find new ways of delivering national public services, such as benefit payments, tax collection, services within the NHS, civil service administration, justice services like prisons and probation, and even the provision of things like driving licences.r/>r/>The change in the government's thinking is revealed in the note of a meeting in recent weeks between Cabinet Office Minister Francis Maude and the director general of the CBI, John Cridland.r/>r/>The note, obtained by the BBC, is marked "strictly private and confidential" and was drawn up by the CBI as a record of the meeting.r/>r/>It says: "The minister's messages were clear cut... the government is committed to transforming services, but this would not be a return to the 1990s with wholesale outsourcing to the private sector - this would be unpalatable to the present administration.r/>r/>"The government was not prepared to run the political risk of fully transferring services to the private sector with the result that they could be accused of being naive or allowing excess profit making by private sector firms."r/>r/>Private sector involvement would be limited to joint ventures with not-for-profit groups.r/>r/>The note adds: "Government is very open to ideas for services currently provided within the public sector to be delivered under a private/government joint venture. Government is committed to new models of partnership, and private sector organisations need to offer joint ventures - joint ventures between a new mutualised public sector organisation and a 'for profit' organisation would be very attractive.r/>r/>"Government... was very interested in turning existing services into government companies. These would avoid the downsides of 'hassle' and adverse political reaction."r/>'Independent provision'r/>r/>One source in the outsourcing industry said: "This is a bit surprising. Francis Maude gave the impression when we got called in last year that we would be very much needed.r/>r/>"There was every expectation that the private sector would be needed to help get the deficit down. This goes the other way. It seems to be different to what the government was committed to a year ago."r/>r/>The government began consulting on public service reform in November 2010.r/>Continue reading the main storyr/>“Start Quoter/>r/> We need all parts of society including businesses, social enterprises and charities to play a part”r/>r/>End Quote Cabinet Office spokesmanr/>r/>In the accompanying Green Paper, entitled Modernising Commissioning, the government said it wanted to "promote independent provision in key public services". It defined independent providers as "voluntary and community organisations, social and private enterprises".r/>r/>It emphasised how it wanted to save money: "Increasing the diversity of provision can drive innovation and efficiency by increasing competition and consumer choice and can deliver improvements in value for money and outcomes."r/>r/>In a second consultation document, published at the same time, the government asked: "Can you identify specific opportunities for bringing private sector investment and expertise into the delivery of public services?"r/>r/>On 17 January this year, the prime minister said in a speech: "We are injecting competition, saying to the private sector, community organisations, social enterprises and charities: come in and deliver great public services."r/>r/>On 20 February this year, David Cameron wrote in the Daily Telegraph that the government would create a new presumption that all "public services should be open to a range of providers competing to offer a better service" - the only exceptions being national security and the judiciary.r/>Big Societyr/>r/>Supporters of outsourcing claim that it improves the quality and reduces the cost of public services. Opponents deny this and fear that workers' conditions, pay and pensions would be hit if public services are outsourced.r/>r/>A Cabinet Office spokesman said: "Too often there has been a binary choice between the government providing a service itself or outsourcing it to the private sector. This has been driven by a belief that services have to be controlled centrally, a one size fits all approach which has left little room for innovation.r/>r/>"We want to change this. As part of building the Big Society, we want to open public services up to SMEs [small and medium-sized enterprises], employee co-operatives, voluntary sector organisations and social enterprises, who may often partner with the private sector. We believe that this will create more innovative and localised services, while also decreasing costs and increasing efficiency.r/>r/>"Sandwell Community Caring Trust is just one example where since the staff have taken over, back-office costs have halved meaning more money is spent where it matters. We need all parts of society including businesses, social enterprises and charities to play a part in this radical reform and there's no reason the state shouldn't keep a stake so that taxpayers benefit from the increased value of improved services."
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Gravatar Mark J Smith 11 April 2011
Readers may be interested in the new book 'Big Society Challenge' edited by Marina Stott, which has 22 chapters from a range of vantage points on the big society proposals r/>the book can be downloaded for free on r/>www.keystonetrust.org.uk/documents/128.pdfr/>also a description can be found on http://www.dta.org.uk/activities/campaigns/bigsocietychallenge http://www.bassac.org.uk/news/2011-01/the-big-society-challenge-launch
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Gravatar Malcolm Rasala 26 February 2011
Why not vigilante police? Why not Womens Institute cup cake makers teaching our kids? We don't we all burn our own rubbish and so do away with rubbish collection? Why not volunteers to sweep the streets? Maybe lollipop ladies could become nurses and doctors?. Lets all muck in whether we are trained to do something or not. After all Julian Dobson says "the ideas and contributions of individuals and local organisations are as valid as those of think tanks and ministers". Lets do away with educated civil servants and local authority talent after all Mrs Smith and her washateria friends down the road are just as wise as Cabinet Ministers. In fact lets do away with everything we have learnt in the last 1000 year to create a civil society. Lets do away civilization altogether. Why? Uggggh.......because....... it might be a good idea? Why? ummm. We are British. We are thinkers. We are modern. We are a rich society; we build aircraft carriers to carry no aircrafts. We make it difficult for our young people to go to university in the face of 500 million Chinese graduates. We close down the country to go oo ah at William Windsor marrying his love. We concentrate on the things that really matter. We debate how to dismantle our society and call it intelligence. We learn from history. Other civilizations might be no more after having taken a wrong turn. Not us. We are Big ummmm Little Society thinkers.
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Gravatar Stephen Bosworth 25 February 2011
Perhaps you would like to consider the proposed institutional arrangements outlined by my current posts here on the ResPublica Blog (“Beyond AV: Associational Proportional Representation & Proportional Votes in the Commons”). This electoral system would allow some voluntary organisations in society to elect their own MPs in addition to those elected by geographically defined constituencies. These MPs could make a proportionate contribution to the formulation of state policy regarding voluntary ‘community action and involvement throughout the country’. This would not ‘supplant existing organisations and networks, but [help them] find ways to knit [themselves] together’ bottom-up to help shape state policy.
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Gravatar andy benson 24 February 2011
bit of a mixed bag this article, I reckon. I agree with the broad thesis. But the Big Society Show is clearly a marketing tool to cover the real agenda which is abolish as much of the welfare state as possible and contract the rest out to the voluntary and private sectors. And these won't be cuddly local voluntary groups, they will be massive million pound corporate charities that operate just like businesses. Meanwhile, community organisers will be "sent into needy areas" as the BBC put it last week; gosh I bet the needy will be delighted.r/>r/>The problem with the BS Show argument is not that there aren't real issues involved about place, about social connection, about injustice and inequality. The problem is that the government is involved. Are our memories so short? These are the same people who filled us with disgust last year because of their noses in the trough. Let's stop trying to shoehorn our interests and activities into a narrative that is shaped by these dreadful people;let's get real and start to resist the plans they really have for us and our neighbours.r/>r/>Andy Bensonr/>www.independentaction.netr/>
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Gravatar Eileen Conn 23 February 2011
from a humble active resident in South East London, hear hear to all of the above comments, and to Julian's post. This is a great link between Our Society, and ResPublica which is a node on The Big Society structure. We need these links to enable us all from all sides to work together to make progress on these important ideas. It has been so difficult even with lots of trying to connect in to the Big Society discussion usefully. Open Society is a breath of fresh air. It can only help to nurture this link through ResPublica.
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Gravatar James Derounian 23 February 2011
I'm a member of 'Our Society' - and glad to listen, learn & contribute.r/>r/>What 'gets my goat' is the reinvention going on with BigSoc & Community Organisers.....as Nat Wei amply illustrates with his quote: "getting well trained people out into communities to help mobilise and facilitate".....r/>r/>WHAT DOES HE THINK THOUSANDS OF COMMUNITY DEVELOPMENT WORKERS HAVE BEEN DOING FOR THE PAST 40 years or so ['shouting' ended!]?...Really Gov't needs to see CD CO as a potentially powerful combination; NOT Organising instead of or minus CD.r/>r/>
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Gravatar KD Valentine 23 February 2011
A refreshingly clear article, with which I sympathise. To some extent the Government, and indeed Nat Wei, are in a Catch 22. They must act, and be seen to act, centrally to foster and stimulate the kinds of changes that will contribute to the ‘local’ realisation of ‘localism’ and the Big Society. However, to act centrally is in some part a contradiction of the more literal interpretations of what we mean by local self determination of services and community life. The policy set is also having to gestate under intensely sceptical inspection from a sector that rightly or wrongly is heavily cultured to take its lead from Government. It would be harsh to criticise politicians for acting with political intent, even if at times they pretend not to! r/>Don’t get me wrong, im not pleading for restraint or indeed sympathy for the processes in play from Government, they are big and tough enough to deal with that themselves; but I do think we should be careful with our own language and approaches. For some time I have heard the term ‘enterprise’ used to refer to organisations that are ostensibly grant dependent. Others of the more established ‘community rooted’ organisations have reached a scale that requires a genuinely acquisitive and competitive approach to business growth that could well be contrary to the needs and aspirations identified by a more widely mobilised and active community. Whatever transpires, the debate is shifting radically, and I would suspect that what follows in our communities will be similarly dynamic.r/>r/>
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Gravatar Lorna Prescott 23 February 2011
Great post Julian. My organisation has been supporting and connecting peaople active in community-based networks across Dudley Borough for 10 years now. As a relative newcomer to social technologies and connections I can see huge potential in them, especially as our sector comes under more pressure and face-to-face networking becomes even more of a luxury. r/>r/>I agree with your point about not *delivering* localism or big society, and I think that what Our Society offers at both the national and a local level, where adopted, is support and encouragement for those who do already and those who want to address the issues in their communities. I think our sector is familiar with making small amounts of time (from people who give it freely) into something incredibly worthwhile and bigger than the sum of the parts. Social technologies can help us do this more, and in different ways (and as Shirkey often says: more is different!). I am very excited about the networks I am becoming part of through Our Society, and the new ways of networking that I hope to help to build in Dudley Borough.r/>r/>r/>http://www.dosti.org.uk
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Date Published
23 February 2011

About The Authors

Julian Dobson

Julian Dobson is a ResPublica Research Associate. He is a writer, speaker and commentator on regenera...