public services
Safeguarding Vulnerable Adults – it is Everybody’s Responsibility
The shocking case of Michael Gilbert
"...Michael Gilbert, a very vulnerable adult, had been tortured and treated like a slave for a decade..."
Red Tory and Being Reasonable
Diary Stories: Friday 2nd April
Our weekly take on the best of ResPublica's work on the web, on the blogs and on Twitter
The Customer and the Citizen
On the limits of government imitating business
"...The managerial trend within government, that began in the 1980's, during the feverish days of Thatcherism, has gradually spread and infiltrated to every facet of public services. This has become sometimes onerously evident for workers in the public sector with the emphasis on meeting targets. For the broad mass of the population, the trend has perhaps become notable in a subtle even seemingly insignificant way as there has been a change in the way we find ourselves addressed when using public services. We have now, it seems, become the customer..."

